Privacy Policy
Welcome to Alert’s Privacy Policy. This policy explains how we collect, use, disclose, and protect your personal information when you use our services at https://alert.theglobesimregistration.ph. By accessing or using our website and services, you agree to the practices described herein.
Information We Collect
We collect personal information you voluntarily provide, such as your full name, mobile number, email address, SIM card details, and government-issued identification information, solely for the purpose of Globe SIM registration as mandated by Philippine law. We may also collect non-personal data, including device type, browser version, IP address, and usage patterns, to improve service performance and security.
How We Use Your Information
Your information is used to: (1) process and validate your Globe SIM registration; (2) comply with legal and regulatory requirements under the SIM Registration Act (RA 11934); (3) prevent fraud, unauthorized access, or misuse; (4) communicate important updates, service notices, or security alerts; and (5) generate anonymized analytics for service optimization. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Information Sharing and Disclosure
We may share your information only with: (1) Globe Telecom and its authorized partners strictly for SIM registration verification and compliance; (2) government agencies as required by law; (3) law enforcement bodies when legally compelled or necessary to protect public safety or our rights. All disclosures are limited to the minimum necessary and governed by confidentiality agreements where applicable.
Data Security
We implement industry-standard technical and organizational measures—including encryption, secure socket layer (SSL) transmission, access controls, and regular security assessments—to safeguard your data against unauthorized access, alteration, disclosure, or destruction. While no system is 100% immune to risk, we continuously monitor and enhance our security posture.
Your Rights
You have the right to: (1) access your personal data held by us; (2) request correction of inaccurate or incomplete information; (3) request deletion of your data where legally permissible; (4) withdraw consent (though this may affect your ability to complete SIM registration); and (5) lodge a complaint with the National Privacy Commission (NPC) of the Philippines. To exercise these rights, contact us at support@alert.theglobesimregistration.ph.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal data without parental consent, we will promptly delete such information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or technology. The most current version is always available on this page. Last updated: March 15, 2025. We encourage you to review this page regularly.
Additional Resources
For more information, please visit our About Us page, review our Terms & Conditions, Disclaimer, or contact our support team at support@alert.theglobesimregistration.ph. You may also reach us directly via our Contact Us page.