About Us
Welcome to Alert — your trusted platform for secure and seamless Globe SIM registration in the Philippines. We are committed to simplifying the national SIM registration process while upholding data privacy, regulatory compliance, and user empowerment.
Our Mission
Our mission is to provide a fast, transparent, and officially aligned digital service that helps Filipino mobile subscribers complete their SIM registration requirements under the SIM Registration Act (RA No. 11934), ensuring uninterrupted access to mobile services.
Who We Are
Alert is an independent digital initiative developed to support nationwide compliance with the National Telecommunications Commission (NTC) and Globe Telecom’s registration mandates. While not a subsidiary of Globe Telecom, our platform is designed to meet all technical and procedural guidelines issued by Globe and the NTC for verified, secure, and auditable registration submissions.
Core Values
- Integrity: We handle every registration with strict adherence to Philippine data protection standards under the Data Privacy Act of 2012.
- Accessibility: Our interface is optimized for mobile and desktop use, supports multiple Filipino languages, and follows WCAG 2.1 accessibility guidelines.
- Transparency: Every step of the registration process — from ID verification to confirmation — is clearly explained and logged for user reference.
- Security: All personal data is encrypted in transit and at rest using TLS 1.3 and AES-256 encryption; no data is sold or shared with third parties.
Regulatory Compliance & Partnerships
Alert operates in full alignment with the Department of Information and Communications Technology (DICT), the NTC, and Globe Telecom’s official registration framework. We do not act as a registrar but serve as a verified digital front-end that routes submissions through Globe’s authorized registration channels.
Contact & Support
Have questions or need assistance? Our dedicated support team is ready to help. Reach us at support@alert.theglobesimregistration.ph or visit our Contact Us page for live chat and inquiry forms.
Learn More
Explore our official policies to understand your rights and responsibilities:
Last updated: March 15, 2025